What we do

Portfolio House builds and maintains a single, private digital record of your properties, staff and assets, wherever in the world they are. We are an authorised implementation partner for Nines Living, the platform used by leading private estates to manage households, yachts and aircraft in one place.

We come to you. We capture how each property, yacht and aircraft actually runs, load it into the platform, train your staff to use it, and keep it current. You end up with a system your household can rely on, not another piece of software nobody opens.

What changes

Nothing depends on one person's memory.

House manuals, maintenance schedules, contractor agreements, inventories and collections are recorded once and kept.

One view across everything you own.

Property, staff and assets are managed together, whether the house is in New York, the yacht is in Monaco or the aircraft is in Dubai.

Continuity when staff change.

A new house manager, captain or chief of staff can pick up where the last one left off, without the six months of guesswork.

Discretion throughout.

Access is controlled, records are private, and every member of our team has spent their career inside houses where confidentiality is assumed rather than discussed.

Who we are

Portfolio House was founded by three senior private service professionals with 80 years of combined experience at the highest level of the industry. Our careers include managing private estates, serving royal households, and senior roles on superyachts, private aircraft and luxury cruise ships and in five-star hotels, where we have led teams, set service standards and trained staff to the highest expectations. We have managed households and crews across four continents. We understand your team's daily challenges and the expectations of the principals they serve, because we have been that team.

We do not manage your estate. Your people do. We give them the system to do it exceptionally well.

Pamela, co-founder of Portfolio House

Pamela

Nicole, co-founder of Portfolio House

Nicole

Lisa, co-founder of Portfolio House

Lisa

How it works

  1. A confidential conversation

    We listen to understand your properties, yacht and aircraft, and what stops them running seamlessly every day.

  2. A scoping visit

    We see how each asset in your portfolio runs today and agree exactly what needs to be recorded.

  3. The build, on site or remotely

    We build on site or remotely, with your staff and contractors in person or over secure video calls, whichever suits each asset, as every one has its own way of running.

  4. Ongoing training and care

    We keep training your staff and contractors, so everyone running your portfolio is always up to date.

Portfolio House Estates, yacht and aircraft, documented and managed · portfoliohouse.net
© 2026 Portfolio House. All rights reserved.
Privacy policy

Privacy policy

Last updated 9 October 2026

Portfolio House respects your privacy. Discretion is central to our work, and we handle personal information in line with the Australian Privacy Principles.

What we collect

When you use our enquiry form or contact us, we collect your name, email address and anything you choose to tell us in your message. When we work with you, we may also collect information about your properties, assets, staff and contractors so that we can deliver our services.

How we use it

We use your information only to respond to your enquiry, provide and manage our services, and keep in touch with you about them. We do not sell or rent your information, and we do not share it for marketing.

Who we share it with

We share information only with trusted providers who help us run our business, such as our website, email and client platform providers (including Nines Living when we implement it for you), and only as needed to provide our services. Some of these providers may store data outside Australia. We may also disclose information where the law requires it.

How we protect it

We take reasonable steps to keep your information secure and confidential, and limit access to the people who need it. All client information is treated as strictly confidential.

Cookies

Our website and enquiry form may use cookies to function properly and to understand how the site is used. You can turn cookies off in your browser settings.

Access, correction and complaints

You can ask to see or correct the personal information we hold about you, or raise a privacy concern, by emailing [email protected]. We will respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.